Contact us

We read everything that comes in. Bug reports, currency requests and suggestions for preset rates are especially welcome.

This is a small, independent project. There is no support ticket system and no phone line — the fastest way to reach us is by email.

General enquiries

Questions about the calculator, this website or these pages.
hello@gotool.app

Bug reports

Wrong result, broken layout, page not loading?
bugs@gotool.app

Privacy & data requests

Privacy questions, consent or data-subject requests.
privacy@gotool.app

Advertising & partnerships

Ad placements, sponsorships and collaborations.
ads@gotool.app

What to include in your message

  • A short description of the issue or request, and what you expected to happen.
  • The steps or inputs that reproduce it (amount, rate, currency, Add or Remove mode).
  • Your device, browser and version — for example “Chrome 128 on Android 14” or “Safari 17 on iPhone”.
  • A screenshot if the layout looks wrong.

Please do not send personal or financial information. We do not need your bank details, invoices, tax numbers or client data to help you, and you should not share them by email.

Response time

We aim to reply within 3–5 business days (Monday to Friday, West Africa Time, UTC+1). Messages about incorrect calculations are prioritised.

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